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| *Ostroff, Fair and Company>>>Administrative and Office Support |
Hey guys, I'd like to know how you'd handle a situation where in you encounter a person with an attitude? |
A walk in applicant comes in with an attitude assuming that you're not the interviewer, but when he found out that you're his interviewer he started acting nicely. I would not hire that person. It sounds like they will be nice to your face, but you've seen the "real" person and it's a red flag. I would recommend not hiring them. be calm and patient First impresions last. But then what was the attitude? What I mean, was he cussing and such. OR was he showing interest in you? The type of attitude must be considered, because some might be just a way of trying to meet people ( such as a nice or slight interest attidude) then others are just trashy attitude. I would first evaluate my thinking of the person's initial attitude and make sure that I did not simply misunderstand it. There is always the possibility that a bad attitude could be perceived by someone else, where the person did not in fact intend it to be taken as such. Ruling that out, I would not hire the person, because I would only want sincere people working for me, not just those that can fake it, regardless of how well they can do so. I'd continue to act normally and avoid any sarcastic comments. After he/ she has left, note it down his file (about his attitude). Later on, if he/she makes a follow up call about the application, you can always say, "Sorry, the position has already been filled in by someone more qualified." Let him know that he can't be that sort of person if he wants the job: When you're explaining rules and code of conduct, tell him that respect is important towards all other employees, and that everyone is to be treated equally- with no attitudes. Look him in the eye and use emphasis so the applicant gets the message. Happy to help =) I agree with "searcher" to a degree. In the applicant, you have someone who is not very selective about his interaction with those whom he considers beneath him, and will kiss up in the most obviously fake way only with those he feels deserving of it. It's only a matter of time before the real attitude surfaces in the actions of the job, either with co-workers or with customers (since it sounds like you work in an open, walk-in environment). Avoid this type of shallow and selfish applicant at all costs, or you will pay the costs in exhaustion later. This type of person often actually feels superior or hides dramatic insecurity and inferiority issues by acting "above it all". Hire him AFTER he's had extensive therapy, unless of course you want the drama for your own amusement, lol.... Good Luck! :) |
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