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| *Ostroff, Fair and Company>>>Administrative and Office Support |
What is the most important skill a Secretary need to possess in order to perform beyond expectation? |
What is the most important skill a Secretary need to possess in order to perform beyond expectation? The patience of a Saint and a sense of humour! the ability to multi-task! Typing speed and organizational skills Patience, good organisation , good diary practise, pleasant , dress well, cheerful voice , a feeling of knowing you are on top of it all , confidence , the ability to absorb the crux of what may be asked of you, good typing skills, filing skills , knowing where everything is that maybe wanted, probably gleaning knowledge from other sources be they possible problems for your boss, before he is hit with them from another direction, being the right hand person and show your loyalty to him, do not do a John Prescott secretary, stint , they then think you are a tart and will find away to get you out without, to much fuss, to conclude, just make yourself indispensable. A bachelors degree. Most company's prefer education as a stepping stone. If your already working as a secretary, learn more about your company and try to move around. This will help you advance and your experience is equally important. Be very good to your public and your staff!!! Meet the people and help them but also support the main staff! (ie, Don't be a stuck up, over talkitive, self-absorbed B.) We've ALL been there.... To be a competent secretary, you will need to learn how your boss works, what his/her role and objectives are within the company, what correspondence, telephone and personal enquiries he/she would like you to refer to him/her, or whether he/she prefers to take his/her calls at certain times of the day. Knowing these sorts of things will make your job easier too. The idea is to save your Manager time with the daily routine matters and be as helpful as you possibly can! also being helpful trustworthy, reliable,honest, confidential, organizational skills,immaculate appearance,good communication skills,good telephone etiquette,ability to take instructions and carry them out, ability to type speedily and accurately ! |
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