Ostroff, Fair and Company
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How can I get BOA to take something off my credit report?



They are reporting that I was not the one to close my account. They don't have any record where I closed the account myself and they are saying that it was closed due to non-payment. The account did go deliquent but only after I set up a payment plan which I found out 6 months later, that I ws never on. I hate these people. They are the absolute rudest people that I have ever had to deal with! I have been hung up on so many times, for simply asking for a supervisor. Help!

Don't count on them to take it off, you need to take the proactive approach here and have it deleted. Do it yourself credit repair will accomplish this. . Usually companies charge hundreds of dollars to simply pull your credit and send correctly worded dispute letters鈥攖his is the key鈥?.people will tell you that you can do this yourself for free but the truth of the matter is that the credit bureaus will throw your letters away or simply reject them. There is an easy to use online kit that will deliver the results you want available for just $19.95 at the source website. A similar kit is being sold via infomercials and radio talk shows for seventy dollars more but they try to solicit you repeatedly for other services after the fact. Source(s): www.creditrepair101site.com
The bank puts in your term and conditions they can close your account at any time.. they won't take it off your credit report if it was legit missing of payments.. when you set up the auto pay they have it recorded if you spoke to them.. tell them to review your recordings on the day you did that.. even with a payment plan you should have been getting statements or checking your balances.. anyways what company was it? also asking for a supervisor you should always get one.. ask for the collections dept or credit dept next time
Citigroup Financial employee
Key phrase "I set up a payment plan which I found out 6 months later, that I ws never on".

You failed in YOUR obligation. YOU are responsible for making sure payments are paid. The only way to challenge might be, if you have documentary evidence from the bank confirming that your automatic payment had been set up & you confirmed all the details were correct.

If not - it's your fault. Suck it up. If you went 6 months - you KNEW payments were not being made - don't try to con anyone - no-one fails to make payments for 6 months & doesn't know !
5 years leading a debt-recovery team, responsible for recovering delinquent clients.
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