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| *Ostroff, Fair and Company>>>Government & Non-Profit |
What skills are required for a customer service representative? |
I am applying for a job with a state government call centre communication ... problem solving ... good listening .... time management ... computer skills Most of all Patience Source(s): rk <----- worked in a call center for years. masonry PATIENCE! good listener, the ability to clearly communicate typing, computer skills, good communicator, able to keep cool when others are angry, able to think on your feet and resolve issues quickly to go on to the next call You have to be dumb, willing to be stuck in a dead-end job with little pay, willing to sit in a chair for 8 hours a day and get fat, and love talking on the phone with Dbags of all types. be able to speak english.. |
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