|
|
| *Ostroff, Fair and Company>>>Marketing & Sales |
Customer service tips? |
i qulified my 1st interview and now hav my second interview in an international call center ,,, if anyone can give me good tips abt being a good tele sales reprisentitive Learn to make good use of the spell check option. As you are typing here in yahoo answers it is just above the text box and to the right. In most other programs it will be found under the tools menu or on the tool editing tool bar. In call centers you will probably need to note computer files and this may require abbreviations. They usually take the form of consonants and no vowels, but not always. tres = tried residential phone. lop = spoke with lady on the phone. hu = hung up. tres, lop hu = I called the home phone and the lady hung up on me. Buy a dictionary. While you're at it take a English as a Second Language class. be patient and try sincerely to solve his problem Show them you have the qualities needed to succeed in this position. Listening skills, attention to detail, positive attitude, and motivation to achieve are all very important for a job like this. Good luck on your interview. Remember, if they brought you back for a 2nd, they must have seen something they liked!! 10 years in sales. Be patient, listen and be empathetic and help them resolve their issues. |
| Tags |
| Corporations Other - Careers & Employment Technology Marketing & Sales Law & Legal Health Care Government & Non-Profit Food Service Financial Services |
Finance Categories--Copyright/IP Policy--Contact Webmaster |