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| *Ostroff, Fair and Company>>>Marketing & Sales |
Who r the BEST salesmen n how did they do it? |
Who r the BEST salesmen n how did they do it? The best salesman I've met works af a furniture and appliance store that is independently owned. He has always listened and been sincere. He doesn't direct us to the highest priced items first. He is friendly and respectful. Even though he has known we're not buying every time we come in, he doesn't brush us off. Source(s): personal experience Sales is all about your state of mind and belief that it will happen. Doesn't matter what you sell as long as you are diligent, positive and believe that the best is coming. Don't worry about your current situation, constantly act as if you are there. It will happen as long as you really put 110% in to it. Also, when you are "selling" you really should be "advising" and genuinely helping people by informing them on the specifics. If it's not a good deal for someone then tell them. You will be surprised at the great "luck" that will follow. The best sales technique is LISTENING. Ask open-ended questions to lead the customer or client in the direction of what answers you need to help them. The open-ended questions (very generalized) tend to lead to a longer, more detailed answer, in which you may find a lot of useful information that would otherwise not be brought up. The listening portion of this shows the customer you actually care (and you had better, if you want to make the sale), and ensures that you gather as much information as possible. Example; selling a security alarm system: "Have you had any recent problems or concerns?" Short and sweet. What ever concerns they may have around the home or business will be spilled out for the next 15 minutes or so. They will tell you about their thief of a brother (we need to rekey the locks here?), or the drunk neighbors (add locks to the door as well as panic alarms), or the man outside of the window (remote panic buttons, glass break detectors and an outdoor siren, possibly some window film).....now you would know what to pay particular attention to, and possible allow for some upselling. Knowing their wants and needs will help you sell them precisely what they need, even if they claim they want something different (like a camera system, so they can watch themselves getting broke into instead of preventing it like they should be doing). Getting technical is not a good idea unless asked very specific questions. Most people will not understand technicals, and will quit listening. Only get as technical as you need to, and only after you have listened to everything they have to say and all your questions (and then some) have been answered. Changing technical specifics half way through a sale will be a bit misleading to them, and one thing they heard early on, that may not apply anymore, will be what they expect to see at the end. Hold off on that until you have exactly what they need in mind. Then stay general, if you can. Mention features, but not specific technical aspects. Unless they ask about it, of course. Years of it |
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