*Ostroff, Fair and Company>>>Marketing & Sales

Looking for an article: % of increased orders when a quote is followed up with a customer. Sales motivation?

I am having trouble motivating my sales staff to make the follow up calls with their customers after a quote is sent out. I am looking for an article that will give me the increased % of sales dollars when quotes are followed up with a customer.

Came across this article which you may find useful - it's called "The Power of Follow-Up"

Say what you're going to do and then do it.

It never ceases to amaze me how few business people make the time to follow-up after they have made initial contact with a prospect or customer. In the last few months, I can think of at least eight different situations in my own life (business & personal) when someone did not bother taking this initiative...

Follow the source link for full article. Source(s): http://entrepreneurs.about.com/od/salesm...

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