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| *Ostroff, Fair and Company>>>Other - Advertising & Marketing |
How does one develop a customer relationship management program? |
Please help a Ms Clueless here! It's a marketing theory.. specifically for a supermart... what are some theories on it? Customer relations is the art of making your customers feel so special and appreciated they not only refuse to go anywhere else, but they tell all their friends and family about you. Joe Girard actually stumbled upon a simple customer relations tool by sending greeting cards to his customers and everyone he met for every holiday of the year. In a 13 year period, Joe sold more single cars than any other car salesman in the world. This feat earned him a listing in the Guinness Book of World Records as The Greatest Salesman in the World. At one time, Joe had two full time staff members who did nothing but send out up to 13,000 greeting cards every month. If you'd like to duplicate Joe's efforts, you can now do it automatically. Our system sends real greeting cards to your customers whenever you want. And, we have over 8000 cards to choose from. To learn more and to try our system for free, Go to: http://www.sendoutcards.com/rod_the_card... Then "Click To Send A Free Card" Thanks for asking, Rod Who needs customers any way. We all do......A lot depends on the size of the company. Small ones have to rely on each other for support and advice. Large companies can hire professionals to teach. |
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