Ostroff, Fair and Company
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Exactly how good are internet mortgage companies?



Real Estate

As previously stated you have some good ones and bad ones. While you think that most of these companies can keep their overhead very low because they are an Internet company, they still have a lot of overhead and gaining top search engine rankings and maintaining them do not come very cheap. I have noticed a lot of misleading advertising coming from many of these online Internet companies to get people to visit their sites and I don't think that misleading customers or sometimes even lying to customers is very good for any business. As much as it pains me to say this Quicken loans is actually not a bad online mortgage company to work with. However, working with a company online is not nearly as good as talking with a live person to answer your questions and help make sure you are getting the right program for your situation. Shop around online a little but then deal with someone via phone or face to face meeting for the best overall experience. Source(s): http://www.gofirstsecurity.com/fixed-rat... (online mortgage company information)
http://www.gofirstsecurity.com/searchres... (online mortgage company links and further information)
I worked with Countrywide online and had a lot of success and a good experience, although they are not strictly an internet mortgage company as I know they have brick-and-mortar offices and agents.

I was dealing with a fairly common online mortgage company whose name escapes me at the moment, but they seemed to be a good company, although I had better dealings with Countrywide.
Got a mortgage 2 years ago.
A high percentage are scams, including foreign financial and identity theft scams.
About as good as your local ones...there are some good ones and some bad ones.
I would NEVER recommend using a mortgage broker from the internet. The few experiences I have had with buyers using these sources is terrible. Late documentation, no response, long waits on the phone for customer service, and when closing day arrives and they're not ready, a stupid reply like "sorry, you will just have to delay your closing for several days'.

Don't do it unless you want a mess.
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