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| *Ostroff, Fair and Company>>>Small Business |
Guilty Salesman? |
I work at a bicycle shop, as a salesman. I've never tried to rip off a customer, and i was a customer here because i thought it was the best shop, then started working later. Bet for some reason, after every sale, i feel guilty, and i can't figure out why, has anything like this happened to anyone else? anyone have an idea why might feel guilty, thanks I've seen it before in my business and I have found that it often happens with an employee who doesn't really believe in the product they are selling. For example, you may feel great about selling a customer an entry level bike because it suits their needs and is good value for money, but when they start looking at a higher end model your first thought is that they are going to spend allot of money on a bike with features and performance which they will likely never use, and subsequently you feel they are making a mistake and you are facilitating it. I would recommend learning a bit more about the products you are selling and why the more expensive models cost more possibly? Good Luck! Source(s): Senior Financial Controller |
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